Thursday, August 12, 2010

Kristine's Mileage Plus expired

It has been a while since we last credited any miles into our MP accounts. When Grace received email notifications from United on Kimberley's miles about to expire, we had just a few days to figure out what we could do to save her miles.

A small purchase on the very last day from OldNavy.com was sufficient. The miles were initially treated as expired but when the miles came through a few days later, all miles were re-activated. Didnt know that when we were doing all that, thinking the miles were lost, but the system works.
In the meantime, we somehow got Kristine's account figured out wrongly. First we couldnt remember her account password, then we also forgot which email address her MP account was linked to. It was not later that we realised her MP was linked to an email address she stopped using a while back. At the end, all her miles expired.
A small purchase from a whole host of MP related retailers can keep the miles alive fr another 18 months, but it pays to link your frequent flyer account to an email address that is current and active.

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